Customer Account Specialist

Turners Falls, MA 01376

Employment Type: Direct Hire Category: Office Support Job Number: 14294

Job Description


Our client located in the Greenfield, MA area is looking for a Customer Account Specialist to join their team!  

Your qualifications for the Customer Account Specialist position are as follows:
  • Associates Degree, 3-5+ years related experience may be considered
  • 3+ years recent/relevant customer service/sales experience
  • Strong computer skills including Microsoft Office Suite
  • Excellent organizational skills and attention to detail
  • Must be customer focused 
  • Professional written/verbal communication and interpersonal skills
  • Ability to work in a team environment to solve problems
Benefits you will receive as the Customer Account Specialist:
  • Direct Hire position
  • Full time schedule Monday – Friday 
  • Competitive pay based on skills and experience
  • Medical/Dental/Vision/Life/Disability insurance
  • Flex Spending/Health Savings accounts
  • 401k with company match
  • Employee Assistance Program
  • Holidays and paid time off
For the Customer Account Specialist position your duties will include:
  • Manage customer orders, quotes, changes, and other customer related activities
  • Process purchase orders
  • Log complaints into database/track status
  • Maintain positive customer relationships
  • Collaborate with other teams to ensure timely customer communication 
  • Prepare reports
  • Assign clerical tasks as needed
  • Collaborate with others to meet company objectives
  • Support sales objectives
  • Other related duties as assigned
Are you an experienced sales professional looking for a new opportunity with a busy and growing Franklin County company?  Apply today! To apply for this position, please email your resume to julie@masemp.com, call 603-358-1000 or apply online at www.masemp.com.

We are here to help!  For your convenience, Masiello Employment Services offers phone & video interviews/meetings.  We can’t wait to virtually meet you!

MAS603

Meet Your Recruiter

Julie Pearson
Regional Director

Thanks for taking a look at our job openings! I am the Regional Director at Masiello Employment Services. I work closely with our team of recruiters to help our client companies secure the talent they need to meet their business goals. I take pride in building relationships and making connections for my candidates and my clients.  I look forward to helping you too! Connect with me Julie on LinkedIn 

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About Turners Falls, MA

Discover exciting job opportunities in the vibrant area surrounding Turners Falls, Massachusetts! Nestled in the scenic Pioneer Valley, this charming location offers a perfect blend of small-town charm and big city amenities. With a thriving arts scene, including the Great Falls Discovery Center and Rendezvous LeArterie, as well as access to outdoor adventures at the nearby Montague Bookmill and the Connecticut River, Turners Falls is an ideal place to grow both personally and professionally. Explore job listings today and start your career journey in this enchanting region filled with rich history, delicious local cuisine, and an inviting community spirit.