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Job Boards2018-02-23T07:57:34+00:00

Customer Service Associate

Bellows Falls, VT 05101

Employment Type: Temp-to-Hire Category: Office Support Job Number: 10873 Pay Rate: 18.00

Our client, a Manufacturer located in Bellows Falls Vermont is looking for a Customer Service Associate to join their team.

This is a full-time temp-to-hire position offering $15-$18/hour based on experience. This position is responsible for providing support to the customer service, sales and production departments by taking and entering orders, answering customer questions, processing exchanges and returns as needed.

Customer Service Associate Duties/Responsibilities:

  • Facilitate order entry and fulfillment
  • Address customer questions about order status, quality and delivery 
  • Provide feedback to internal team members about any customer issues/complaints
  • Maintain order records and information in ERP system 
  • Ensure all company policies and industry standards are being followed
  • Complete additional administrative tasks as assigned

Customer Service Associate Required Skills/Experience:

  • Fast and accurate data entry
  • Solid professional written and verbal communication skills
  • 1-3 years of customer service experience
  • Good problem solving abilities
  • Team player focused on shared outcomes
  • Ability to manage multiple competing priorities
  • Strong work ethic and habits
  • Neat and clean appearance
  • High School Diploma 

Computer Skills:

  • Excellent computer skills 
  • Expert MS Excel Skills required
  • MS Office Suite Proficiency (Word, Excel, PowerPoint)
  • ERP experience a plus 

If you are looking for a new and exciting position and you have the required skills and experience please apply online at www.masemp.com or send your resume to julie@masemp.com.

Customer Service, ERP, MS Excel,

Julie Adams Pearson
Director of Operations

Thanks for looking at our job openings! I am Julie Adams Pearson and I am the Director of Operations at Masiello Employment Services. I work closely with our team of recruiters to make sure we are doing the right things right. It is important to all of us that our clients and our field employees are happy and I take an active role in making that happen. Connect with me on LinkedIn here: Julie on LinkedIn
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