Job Openings | Career Opportunities

Job Boards2018-02-23T07:57:34-04:00

Customer Service Specialist

Brattleboro, VT 05301

Employment Type: Temporary Category: Office Support Job Number: 11831 Pay Rate: 17.00

Are you a seasoned Customer Service professional?  If so, you might want to learn more about our client who is looking to grow their team.

We are assisting a busy, growing and innovative manufacturing company in Brattleboro VT to find a new Customer Service Specialist.  This position will start as temporary for 2-3 months and could become temp-to-hire for the right candidate. This exciting opportunity is offering a range of $17-$18 per hour depending on experience.   

A day in the life of a Customer Service Specialist:

  • Answer customer calls and e-mails - serve as their point of contact
  • Enter and process customer orders
  • Provide support to sales team
  • Troubleshoot customer issues/complaints
  • Escalate issues as needed to appropriate team member or department
  • Communicate with internal departments as needed 

What our client is looking for in a Customer Service Specialist:

  • Bachelors Degree or equivalent years of experience in professional customer service roles
  • At least 1.5 years of professional customer service beyond retail/food service settings
  • Strong computer skills - MS Office Suite and customer relationship management software programs (CRM)
  • Professional written and verbal communication skills
  • Fast and accurate data entry skills
  • Able to problem solve and make decisions independently 
  • Pleasant customer service personality 
  • Positive attitude
  • Desire and ability to work in a fast paced setting

If you are looking for a new and exciting career challenge, love interacting with customers, enjoy working at a fast pace and have the required skills and experience I would like to meet with you.  Please send your resume to me julie@masemp.com or apply online masemp.com.

MAS603

Julie Adams Pearson
Director of Operations

Thanks for looking at our job openings! I am Julie Adams Pearson and I am the Director of Operations at Masiello Employment Services. I work closely with our team of recruiters to make sure we are doing the right things right. It is important to all of us that our clients and our field employees are happy and I take an active role in making that happen. Connect with me on LinkedIn here: Julie on LinkedIn
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